The Swatch Once Again Watch

We own an Apple Watch. It has a lot of capability, but sometimes it’s too complicated. So we bought a Swatch Once Again watch ($55 at Amazon). It has a calendar. At the moment it shows Sunday (correct) and a date of 4 (incorrect; it is 27). We would like to correct the date, but it is impossible to pull out the stem (and we don’t want to break it).

Transferring iPhone Photos & Videos

In December 2020, Apple gave us many challenges when downloading photos from our iPhones to computers. Then Microsoft decided to add another level of frustration, by making it impossible to locate images that were downloaded from Apple on Windows machines. We reached out to Microsoft Support before Christmas, and we’re not surprised that the information they gave us was useless. It’s a Christmas Miracle that our card was finished in 2020!

We hope that you had an easier time transferring your photos and videos this year. However, it would be great if you could share any problems you might have had with us.

Happy New Year!

The Apple Watch Is Cool But It May Not Be Productive for You

As Apple introduces new models of its Watch, it adds new features. If one or more of the new features are especially important to you, that’s OK. Ditto if your goal is to impress your friends. On the other hand, those features take some time to learn. Do you really need a blood-oxygen sensor? But its compactness was important during President Trump’s impeachment trial

Tech Can Help or Hurt – Part 6: Addiction to Apple, Facebook, Google

Every major new technology brings with it not only fascinating new capabilities, and in the case of electronic technologies also some potentially-dangerous new challenges. So many auto accidents have been caused because drivers were distracted by their gadgets that it has been proposed that those drivers be punished as if they were driving under the influence of alcohol (or other substances). And it isn’t only driving. Focusing on the small screen while walking not only puts one in harm’s way but in cities like Montclair, CA crossing a street while distracted can result in a sizable fine.

Some help is on its way. At its most recent developers conference Apple introduced a feature called Screen Time (to be available in September) that lets users monitor and limit their app use on their iPhones and iPads.

A couple has dedicated themselves to the cause, creating an app called Moment and living in their RV as they travel the USA.

And at the Hearth in Manhattan, diners are encouraged to put their cellphones in picturesque boxes provided at each table.

But isn’t the real villain the pressure to keep users connected so advertisers can continue to shovel advertisements into the users’ brains?

Needless Tech Giants’ Hiring Worsens Silicon Valley Housing Shortages and Traffic Jams

We have twice before posted strong pleas for the giant tech companies—especially Alphabet/Google/YouTube, Apple, and Facebook—to stop expanding their Silicon Valley facilities rather than creating/expanding sizable operations in other cities. They’re mostly software companies, which could be located anyplace with high-speed data transmission capabilities!!! Are these companies afflicted by cases of hubris?

We wonder why all those cities who were campaigning for the Amazon HQ2 aren’t similarly campaigning for expansions of other tech giants.

We also wonder why Silicon Valley communities have not been able to either (1) extract enough money from these companies to compensate the many victims (long commutes, wasted time in traffic jams, inability to find housing, homelessness, etc., or (2) tax the companies so much that it makes it uneconomic to expand there.

Other organizations that are keeping up the good fight include the San Francisco Peninsula Resident Association.

Updating iOS Can Obsolete Your Apple Products or Apps

We have a long and unhappy history with Apple’s premature and/or poorly-planned operating system updates. We eagerly purchased the original iPad, soon after it was introduced in April 2010, so we could read an electronic version of The Wall Street Journal (WSJ) on a compact, book-like gadget. It was NOT a pleasant experience, because the WSJ’s Customer Support people were clueless, but we had to be transferred via them to Tech Support. Eventually Tech Support got things sorted out and we could read the WSJ. At the time this was the largest screen view available on any such device. Unfortunately, it didn’t last very long until the iPad’s App version did not match the new iOS, so it was impossible to use it to read the WSJ. Further unfortunately, Walt Mossberg, the WSJ’s excellent technology columnist left before he could put pressure on both Apple and the WSJ to get their acts together. So we now have an obsolete piece of technology that is only useful as a model boat anchor (the only exception’s being an interesting electronic piano keyboard called Pro Keys that has about 2 octaves).

Fast forward to February 2018. We replaced our aging iPhone 4S (we would have kept it longer but our Aiptek pico projector “sled”—the best of category—went missing) by a “modern” iPhone 6S. All was well for about one month, and we could use our small handful of key Apps, until Apple wanted to update our iPhone with a new iOS version (11.2.6). Apple took over a week of false starts; they would ask if we wanted it done overnight, and then not do it after we had said Yes. And we are sorry that we let them update it, because now our Quick List doesn’t work—apparently because its App developer has not updated the App … and may never do so (probably because Apple has made some software changes that are too expensive or technically impossible to implement). We can’t even look at or download the content of the version that we had been using for 5+ years. So now we have been reduced to keeping our lists with paper and pen. We, and presumably a lot of other iPhone owners who use their iPhones for useful and productive purposes, can’t use this useful App, because Apple is focused more on entertaining stuff like Animojis than on useful and productive stuff. BIG THANKS, APPLE!!!

Increasing Overlap of Tech Giants

Question: When you’ve joined the $100+ billion market cap club, what do you do next? Answer: You start invading the other members’ territories (e.g., Amazon is now chasing the digital advertising business that Facebook and Google make billions of dollars from) AND you hire a bunch of pricey lawyers to defend you against antitrust suits.

This club is pretty exclusive today, with American members including mainly Alphabet/Google, Amazon, Apple, Facebook, IBM, Intel, Microsoft, and Netflix. They are so big that to grow significantly they have to look for other big markets (like cloud computing or self-driving cars or Hollywood-type movies) to enter, and most of those big markets are already occupied by other club members or non-member already-large specialists. What are the bloopers here? A classical one would be monopoly/oligopoly pricing and/or restraint of trade. But perhaps more important might be the opportunities lost by a failure to allocate capital to creating useful NEW-AND-DIFFERENT products and services.

Technology Can Help or Hurt – Part 1: Apple Watch Compromises America’s Pastime

Years ago (well before the Internet or Apple watches) we read a story about a black native of Africa asking why a white explorer kept looking at his watch, and being told that it must be his God. Fast forward to the electronic age, when billions of people have electronic gadgets like cellphones that they treat with similar reverence, because they give those people helpful capabilities that they never had in the past. But that same technology can also be hurtful. If you replace “Lord” by “Technology” (which billions of people today seem to be doing), the phrase “The Lord giveth and the Lord taketh away” sums up the benefits and dis-benefits pretty well. A couple of recent examples of the latter shows why.

Likely none of the engineers who designed the Apple Watch foresaw that it could be used for mischief like stealing the catcher’s signals to the pitcher as to which sort of pitch to throw next. Apparently the Boston Red Sox figured out how they could very quickly take a video of the New York Yankees’ catcher using an Apple Watch and very quickly communicate with hand signals to the Red Sox batter the type of next pitch, boosting his likelihood of getting a solid hit. Probably most of those Apple engineers couldn’t even name any of the possible types of pitches.

We’ve Done Our Passwords All Wrong

Passwords are one of our favorite villains. We have long advocated the use of hardware dongles. And Apple, among others, have created various technologies that scan fingers or faces. Most recently, shipments of their iPhone X are being delayed because of problems with critical components (cutely named Romeo and Juliet). There is even a novel by Scott Allan Morrison, “Terms of Use”, in which the hero invents a way to scan an eyeball.

But the conventional wisdom, originally spelled out by NIST (the National Institute of Standards and Technology) to make them complicated (and thus virtually impossible to remember) has been replaced by NIST itself. Now, long but simple phrases that are meaningful to the user are advised, because they are easy to remember but hard for hackers to break.

Can Women Write Code As Well as Men?

Anyone working in Silicon Valley (or reading local newspapers) cannot fail to be personally affected by issues of workplace diversity (at least vicariously). (Actually, anyone reading the Wall Street Journal these days could not avoid seeing the variety of prose on this topic from its chorus of reporters and columnists.) And during the last couple of weeks s/he could scarcely avoid hearing about the 10-page memo written by Google’s James Damore, his subsequent firing, and the furor both locally and nationally. There is a saying in Japanese that “the nail that sticks up is the one that gets pounded down”, and we are sure that he feels very pounded down these days. And his subsequent article published in the Wall Street Journal (in a nice touch the accompanying picture shows him wearing a T-shirt that says “Goolag”) has doubtlessly made Google management feel pounded down, too. (This appears to add insult to the injury already facing Google because the U.S. Department of Labor is already claiming that Google systematically pays women less than men.)

It is no secret that the tech industry in general employs a majority of white or Asian (mainly Indian) men, particularly in technical and leadership roles, which means that Google is no better or worse than other giant tech companies. But when one digs a bit deeper, it turns out that Damore’s belief that women are less capable at writing code than men is incorrect because Indian women CAN code too.

The Wall Street Journal’s Andy Kessler points out that there is limited proof that Google’s mandatory “Unconscious Bias” training has any merit, because of the fallibility of the numerous studies that have supported its inclusion.

Actually, it is meaningless to give OVERALL statistics about percents of male/female or race without also putting them in the context of compensation or managerial level or similar measure, as we have tried to do with the illustration above.