Transferring iPhone Photos & Videos

In December 2020, Apple gave us many challenges when downloading photos from our iPhones to computers. Then Microsoft decided to add another level of frustration, by making it impossible to locate images that were downloaded from Apple on Windows machines. We reached out to Microsoft Support before Christmas, and we’re not surprised that the information they gave us was useless. It’s a Christmas Miracle that our card was finished in 2020!

We hope that you had an easier time transferring your photos and videos this year. However, it would be great if you could share any problems you might have had with us.

Happy New Year!

Unwanted Guest with Terrible Table(top) Manners: Windows 10 Automatic Updates

In our experience, most software asks permission before it updates itself. There is usually a “Not Now” option. But since Microsoft has a monopoly for Windows-based personal computers, they do what they please, ignoring the needs and preferences of their customers. As we noted in our March 28, 2018 post, Apple’s updates can be traumatic, but at least they ask beforehand.

Apparently this nasty behavior has been around for some time, at least since the introduction of Windows 10 in July 2015. We had seen for some time warnings against “upgrading” to Windows 10, but for some reason had not experienced any of these potentially-damaging events until the last few weeks. The advice “save early and save often” applies as much or more to files one creates on a personal computer as to retirement planning!