Well, Google sure isn’t making it easy for individuals, thanks to the messy combinations of accounts, email addresses, channels, and browsers that makes it a nightmare to find videos once you have more than one of each of these four entities. And to make matters worse, Google threw its failing Google+ social network into the brew. Using Chrome we find three channels (or are these accounts?)—Wilddancer, Beekeeping (thus far empty as we try to sort out the whole mess), and Bill Coggshall—associated with one email address, and two channels—Car Tunes by Coggshall (which started out as “Car Tunes” that YouTube allowed me to reserve then reneged and forced me to add “by Coggshall”) and firstname.lastname@example.org (strange-looking channel, no?)– associated with a different email address (email@example.com). Using Firefox we find two channels (or accounts?)—Car Tunes by Coggshall and firstname.lastname@example.org—associated with email address email@example.com.
The Internet and the Worldwide Web have arguably changed the path of history. And they have made companies like Google into mega successes. But those companies have also caused much consternation among their millions of users. Why? Apparently they don’t bother to check with many (or any!) of those users to see how logical and self-evident their websites and associated tools are for their target audiences. Examples abound, and we will be posting some of the more egregious. But the Internet giants could have been even more successful, and keep website visitors on their sites longer (where they would be exposed to more advertisements) if their user interfaces were less opaque. The goal is usability, which is not rocket science. Two of most used tools are the Chrome browser and YouTube, which we will discuss in separate posts.